Open Positions

To apply for open positions, please send a cover letter and copy of your resume to

Due to construction, we are not taking students for practicum experience in 2014.


Coding/Billing Specialist

Summary: This position evaluates medical records and charge encounters to ensure completeness, accuracy, and compliance with the International Classification of Diseases Manual – clinical Modification (ICD9-CM) and the upcoming ICD10-CM and the American Medical Association’s Current Procedural Terminology manual CPT). This position provides technical guidance on medical/dental coding to providers and staff: and performs related duties as required. Assures all information related to billing and patient records meet HIPAA standards.
Desired Education, Experience, Knowledge, and Abilities:
• High School Diploma or GED.
• Knowledge of Epic Software and ICD9-CM and CPT coding guidelines.
• Knowledge of Medicare reimbursement guidelines and medical terminology.
• Ability to research and analyze data, draw conclusions, and resolve issues.
• Ability to read, interpret and apply policies, procedures, laws and regulations.
• Ability to read and interpret medical procedures and terminology.
• Ability to prepare reports and related documents.
• Ability to maintain confidentiality.
• Dependable, reliable with a strong attention to detail
• Ability to work with people of diverse backgrounds and cultures.
• Ability to communicate effectively verbally and in writing.
• Excellent customer service skills with an ability to establish and maintain working relationships.
• Ability to work at a computer screen for up to six hours at a time (visual acuity required).
• Ability to communicate via phone and in person to resolve problems.
• Working hours: 8:00am -4:30pm M-F. Occasional overtime/extended hours

Primary Responsibilities:
• Ensure timely and accurate billing and collection of medical, behavioral health, and dental claims.
• Implement systems, mechanisms and controls to monitor and ensure all billing and collection efforts are functioning in the most efficient and effect manner possible. Support ongoing improvement of the organization’s billing and collection efforts.
• Facilitate and follow up on issues/problems to allow timely and accurate resolution.
• Other duties as assigned.



Position Summary: This position serves as the first point of contact for patients contacting PCHS by phone to make appointments for health care services.

Desired Education, Experience, Knowledge, and Abilities:
• High School diploma/GED
• Minimum of one year of health care call center experience including scheduling patient appointments and registration; Knowledge of Epic software a plus
• Bilingual; English and Somali required
• Must be able to speak read, write and understand English
• Demonstrated “skilled” business office experience
• General computer competence including MS Word and ability to be trained on specific software for patient information, billing and communication
• Ability to maintain confidentiality
• Excellent customer service skills with ability to establish and maintain positive working relationships
• Dependable, strong attention to details, and ability to work with minimal supervision
• Ability to work with people of diverse backgrounds and cultures
• Ability to 8:30 AM to 5:00 PM Monday through Friday
Primary Responsibilities:
• Schedule and manage medical, behavioral health and patient centered medical care appointments and answer questions.
• Ensure relevant patient registration records and paperwork is collected and accurate, current, and completed in a timely manner.
• Assist front desk receptionist as needed.

Social Worker

Summary: The Clinical Social Worker (LGSW) is assigned to the Behavioral Health unit and works closely with the medical clinic to provide care coordination support for the patients assigned to Health Care Home. Assure care of all ages is optimized with a special emphasis on the social service needs of patients to the clinic. Special focus on immigrant and refugee populations. Patient and community outreach, customer service and specific program initiatives will occur as needed and as time permits. Outreach can include off-site clinics; specialty services; partnering around neighborhood events and assist with the annual community needs assessment and patient satisfaction survey will to assure social service functions meet patient needs

Desired Education, Experience, Knowledge, and Abilities:
• MSW degree; LICSW, LISW, or LGSW degree and licensure in the state of MN
• LICSW, LISW, or LGSW licensure in the state of MN
• Must maintain supervision practice agreement with a LICSW until the 3000 practice hours have been completed and the test for LICSW has been completed.
• Strong computer expertise, experience with EPIC preferred
• Strong research, data management, and statistical evaluation expertise
• One year of clinical experience.
• Experience working with culturally diverse and low-income populations
Primary Responsibilities:
• Work with providers and patient/family members to develop a collaborative plan of care for each patient and support care coordination plans established with Health Care Home patients.
• Utilize a variety of social service methods, to assure patient needs such as facilitating individual or group discussions on social services available to patients and their families; Actively advocating on behalf of patients and families for needed services; Maintaining confidentiality, respect, and dignity of patients.
• Promote education and learning opportunities.
• Positively represent the agency and patients to public at large.
• Identify possible areas for program improvements and changes based on the needs of patients.
• Provide information to providers, nurses, MA’s and others around social service activity, patient/family/community needs, and support services.
• Ensure administrative and clerical management.
• Update the patients electronic chart with accuracy and according to organizational and unit protocol.
• Professionally follow through and complete the objectives of the Behavioral unit to comply with CRPC’s policies and procedures.
• Support organization and department policies by complying with organization policies and guidelines, Attending program and agency meetings (Behavioral Health Unit and HCH) and others meetings as assigned, performing other related cuties as assigned and as time permits.